Free shipping in Australia or $30 flat rate for international, for all orders over $100. Shipping is a little slower due to COVID. Thanks for your patience. x

FAQs

What do we do with your It’s Just a Phase® app information?

We do not share any of your information with any third parties, and we use your information simply to enable you to login and save your data that you may choose to enter into our app.
The data that you enter in is not shared with anyone and we do not access it unless you request for us to. You may also delete your account at anytime, and any trace of your data and personal information will be removed from our servers.
For more info on how we handle your data, see our Privacy Policy.

If you’re not sure how to delete your account or data, or if you have any other questions, please write to us here and we’ll help you out.

How does the crystal ball on the app work?

The intent behind the crystal ball is to encourage lateral thinking about a question. When you can consider things from another angle, often your intuition and insight will shed light on things in a way you may not have previously considered. Tarot and astrology works in similar ways.

Any feedback regarding It’s Just a Phase®?

We're still in the initial stages of this project, we'd LOVE to learn your thoughts! Please contact us here.

How long will my Girl Grease order take to be delivered?

Due to COVID things are shipping slower. We reserve two days to pour your order (if you've ordered a candle) and shipping within Australia can take approximately one week.

International orders are taking around three weeks.

Do we not ship to you?

We'd like to! If we don't ship to you contact us here, let us know your location and what you'd like to order and we'll work something out.

Why is international shipping so expensive?

I've investigated shipping prices with all available courier companies to my area and our national post. Sadly due to COVID, prices are really high in comparison to last year. Australia has a ban on travel which has resulted in less planes flying in and out of the country. Shipping prices reflect this because it was usual for packages to be placed in cargo on passenger flights.

How long will my candle burn for and what is it made out of?

All candle info can be found here .

Want to stock us?

COOL. Get in touch here.

Question about your order?

No probs! Email me here and I'll respond within 24 hours.

Wholesale enquiries?

You'd like to stock us? Get in touch here.